ABOUT US

Microsoft Gold Partner in Maryland

Intwo delivers Microsoft-centric transformation across Maryland enterprises operating in regulated, high-stakes environments. Clients span the Baltimore financial corridor, the I-270 life sciences belt, federal-adjacent contractors in Bethesda and Rockville, logistics operators at the Port of Baltimore, and manufacturers from the Eastern Shore to Western Maryland. Two decades of Microsoft delivery inform a disciplined engagement model that compresses timelines, contains cloud consumption, and stabilizes the operational systems finance, HR, supply chain, and customer experience functions depend on. Whether the client is a founder-led SME in Annapolis, a mid-market distributor in Frederick, or a regulated enterprise in Columbia, the objective is consistent: consolidate onto a single Microsoft cloud foundation that supports decision velocity, audit readiness, and disciplined growth across multi-year horizons.

Certifications span Azure, Dynamics 365, Modern Workplace, Data, Analytics and AI, Copilot, and Cybersecurity. That breadth carries weight in Maryland, where a single engagement can require HIPAA controls for a Johns Hopkins-affiliated provider, CMMC readiness for a defense subcontractor near Fort Meade, and PCI DSS obligations for a retail chain within the same quarter. Intwo designs landing zones, data platforms, ERP rollouts, and identity architectures engineered to hold under overlapping regulatory requirements. Microsoft roadmap changes translate into governance decisions rather than surprises. Workloads sequence by business risk rather than technical convenience. Delivery remains accountable to the outcomes leadership signed off on at the start. The result is a Microsoft estate that behaves predictably, scales cleanly, and earns board confidence across the full lifecycle rather than one-off project cycles.

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OUR SERVICES

Microsoft Azure

Intwo’s Azure practice moves Maryland enterprises from capital-heavy on-premises footprints to governed cloud estates finance leaders can plan around. Landing zones align to Microsoft’s enterprise-scale reference architecture. Migrations sequence by workload criticality. Tagging, policy, and role assignments harden from day one. IaaS, PaaS, and SaaS work spans VMware and Hyper-V lifts, re-platforming of legacy .NET, Java, and SQL workloads, and segregated subscriptions engineered for federal-adjacent contract obligations covering CMMC, FedRAMP-adjacent, and HIPAA controls. As one of the more experienced Microsoft Gold Partners in Maryland, Intwo brings FinOps discipline into every engagement, giving CFOs visibility into consumption by cost center and engineering teams reserved instance recommendations that survive renewal scrutiny. Managed operations cover 24×7 monitoring, patching, backup, disaster recovery testing, and incident response tied to defined recovery time and recovery point objectives.

Microsoft Azure

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Microsoft Dynamics 365

Dynamics 365 consolidates finance, supply chain, customer engagement, field service, project operations, HR, and commerce onto a single Microsoft-native platform. Intwo replaces ageing Great Plains, NAV, Solomon, and non-Microsoft ERPs with Dynamics 365 Finance and Operations, Business Central, and the Customer Engagement suite. Implementation goes beyond configuration: chart of accounts structures are redesigned, intercompany posting rules reset, segregation of duties tightened, and master data reconciled before the first transaction posts to the new environment. Standard Dynamics 365 capabilities and Power Platform extensibility take precedence over heavy custom code, which becomes a liability across five to seven year upgrade cycles. Clients achieve faster month-end close, cleaner ASC 606 revenue recognition, and measurable cash conversion improvement once receivables, payables, and inventory sit on one data model. As a Microsoft inner circle partner in Maryland, Intwo sequences module expansion to protect operating rhythm.

Microsoft D365

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Modern Workplace

Maryland’s workforce spans hospital clinicians in Baltimore, biotech researchers in Gaithersburg, government contractors between Bethesda and DC, and distributed retail and hospitality staff along the Chesapeake. Traditional workplace setups built on fixed offices and rigid identity models cannot support this reality. Intwo deploys Microsoft 365 environments that deliver device-agnostic access, secure cross-agency collaboration, and workflows that follow employees rather than desks, while holding firm lines on data protection, conditional access, and endpoint compliance. The stack includes Microsoft 365 apps, Teams, SharePoint Online, OneDrive, Exchange Online, Intune, Entra ID, Purview, and Azure Virtual Desktop or Windows 365 for regulated workloads. Design tunes to each client’s regulatory exposure, whether HIPAA for a healthcare payer, CJIS for a public safety contractor, or SEC and FINRA controls for a Baltimore investment advisor. Rollout runs alongside change adoption and executive sponsorship so Teams, Copilot, and SharePoint uptake accelerates immediately after go-live.

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Data, Analytics & AI

Enterprise data trapped in ERPs, CRMs, lab systems, warehouse management platforms, and spreadsheets rarely produces insight at boardroom speed. Intwo’s data and AI practice consolidates fragmented sources into governed lakes and warehouses on Microsoft Fabric, Azure Synapse, and Azure Data Lake Storage, layered with Power BI semantic models and Copilot experiences so finance, operations, and commercial teams work from the same numbers. Engagements start with an AI Business Scan that identifies where analytics investment produces the fastest measurable payback, from demand forecasting for wholesale distributors to predictive maintenance for Eastern Shore manufacturers. Ingestion, transformation, and semantic layers use Data Factory, Fabric OneLake, Synapse, Power BI, and Data Activator, aligned to business-owned data domains. Machine learning and generative AI models built with Azure Machine Learning and Azure OpenAI Service deploy behind Purview governance, with continuous monitoring for model drift, cost drift, and fairness.

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Microsoft Sustainability Manager

Sustainability reporting is shifting from voluntary disclosure to a board-level obligation for enterprises with federal contracts, publicly traded parent companies, or European supply chain exposure. Microsoft Sustainability Manager consolidates scope 1, 2, and 3 emissions data, water usage, and waste metrics into a single Microsoft cloud environment, replacing the spreadsheet-based reporting most organizations still rely on. Intwo configures Microsoft Cloud for Sustainability, connects facility, fleet, utility, and supplier data sources, and establishes calculation models and reporting cadences aligned to the frameworks auditors, customers, and regulators require. Work covers baseline emissions assessments, operational data integration, reference and calculation model configuration, board-audience dashboards, and staff enablement so internal teams sustain the platform independently. Disclosures align with the state’s climate solutions commitments, SEC-adjacent reporting expectations, and industry benchmarks across manufacturing, healthcare, real estate, and logistics sectors.

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Microsoft Security Services

Proximity to federal agencies, a dense cybersecurity ecosystem around Fort Meade, and concentrations of healthcare, financial services, and biotech organizations make this one of the most heavily targeted regions in the country. Ransomware, business email compromise, and state-aligned threat activity do not discriminate by organization size. Intwo deploys the full Microsoft Defender suite, Sentinel for SIEM and SOAR, Purview for data protection and insider risk, Entra ID for identity, and Intune for endpoint compliance, tuned to each client’s threat model rather than a generic template. As one of the more trusted Microsoft Gold Partners in Maryland, Intwo leads clients through cybersecurity assessments, zero-trust architecture design, identity hardening, data classification, and 24×7 managed detection and response. Executive reporting translates technical events into business risk language, producing a security posture defensible to auditors, customers, and boards across CMMC Level 2, HIPAA and HITRUST, or SOC 2 requirements.

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OUR CLIENTS

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SCANDINAVIAN TABACCO GROUP

Taking back control

In the information age, the companies that are most successful are the ones that look after their data. Scandinavian Tobacco Group (STG), knew how important data is and wanted more control than their existing on-premises setup could provide; so they joined with InTWO and made it happen.

How they did it
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GEANT

Enhancing customer engagement

Truly making the customer the center of their universe, HappyMe, the FIRST digital loyalty solution for retail in the region, builds on Géant’s core growth principles: customer focus and innovation. The solution has helped the retail leader adopt an insight–driven approach to serving and rewarding its customers.

Focus, focus..
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TECHMART

Multi-company consolidation

In the initial years, Techmart juggled with several siloed business applications until they realized the benefit of having one integrated system and zeroed in on Microsoft Dynamics.

A fundamental turn

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FREQUENTLY ASKED QUESTIONS

A strong Microsoft Gold Partner in Maryland combines deep Microsoft credentials with delivery evidence across the industries the state actually runs on: healthcare, defense and federal-adjacent contracting, financial services, biotech, logistics, and manufacturing. Leadership teams evaluating a firm should look for Solutions Partner status across the relevant Microsoft Cloud Partner Program areas, Azure Expert MSP recognition where managed infrastructure is in scope, and Dynamics Inner Circle standing for ERP-heavy engagements. Beyond credentials, the harder test is references: named clients of comparable size and regulatory profile, sanitized architecture diagrams, and consultants who can walk through scope pressure without rehearsed answers.

Enterprises should look for four signals: Solutions Partner designations across the relevant solution areas (Infrastructure, Data and AI, Digital and App Innovation, Modern Work, Security, Business Applications); Azure Expert MSP standing where managed cloud operations are in scope; Dynamics Inner Circle for organizations planning finance, supply chain, or customer engagement transformation; and specialization badges tied to specific workloads such as SAP on Azure or Analytics on Fabric. The best Microsoft Gold Partners in Maryland typically hold more than one of these, and their consultants can produce sanitized architecture diagrams and named references from comparable regulated engagements without needing days of preparation to do so.

An Azure landing zone establishes tagging, policy, subscription structure, network segmentation, and identity boundaries before workloads move in, which is where most cost discipline is either won or lost. When we design landing zones aligned to Microsoft’s enterprise-scale reference architecture, cost allocation by business unit becomes accurate on day one, reserved instance and savings plan decisions rest on real consumption baselines, and Azure Policy prevents the ungoverned resource sprawl that inflates monthly bills. Retrofitting these controls after migration typically takes three to four times the effort and rarely recovers the wasted spend already committed.

Business Central provides the finance, inventory, purchasing, sales, and project accounting depth mid-market organizations relied on Great Plains for, delivered as a modern SaaS platform with native integration into Microsoft 365, Teams, Power BI, and the Power Platform. We help clients replace ageing Great Plains footprints by redesigning the chart of accounts, cleaning master data, mapping intercompany posting rules, and configuring approvals to reflect current authority levels rather than legacy ones. Business Central also removes the hardware, SQL licensing, backup, and internal support cost that Great Plains carries, which typically pays for the transition inside a three to four year window.

Contractors carrying CMMC and NIST 800-171 obligations typically need segregated Azure subscriptions, Government Community Cloud High or DoD workloads where the contract requires it, hardened identity architectures on Entra ID with phishing-resistant authentication, and Purview-driven data classification for controlled unclassified information. As a Microsoft Gold Partner in Maryland with federal-adjacent delivery experience, we map each control family to specific Microsoft configurations, document the evidence in a repeatable format that survives auditor scrutiny, and give contract officers and prime contractors the audit trail they need without rebuilding documentation for every renewal cycle, contract modification, or subcontractor onboarding conversation with the prime.

Copilot surfaces content the user is already permitted to see, so readiness depends far more on data hygiene than on license procurement. Our assessment covers SharePoint and OneDrive permissions sprawl, Teams data retention posture, sensitivity labelling coverage through Purview, and Entra ID conditional access maturity. Regulated organizations in healthcare, defense, and financial services need documented boundaries around what Copilot can surface, how prompts and responses are retained, and how sensitive information leakage is monitored. We usually sequence governance uplift first, then a pilot with measured cohorts, then expansion tracked against productivity outcomes leadership actually cares about.

A single-entity mid-market rollout usually runs six to twelve months. Multi-entity, multi-country enterprises with complex intercompany, revenue recognition, and consolidation requirements typically run twelve to eighteen months. Phase one covers discovery, chart of accounts redesign, and integration architecture. Phase two covers configuration, data migration dry runs, and user acceptance testing. Phase three handles cutover, hypercare, and continuous improvement across the first two month-end closes. Timelines compress meaningfully when the client commits dedicated finance and operations leads, protects testing windows from competing priorities, and accepts standard functionality wherever the process case does not justify customization that will need to be maintained through future Microsoft platform releases.

Because Copilot inherits existing permission structures, oversharing that has quietly accumulated in SharePoint, OneDrive, and Teams becomes actively hazardous the moment generative AI is enabled. A tenant that seemed acceptable under manual browsing behaviour can start surfacing PHI, controlled unclassified information, HR files, or client-confidential material to users who technically had access but never navigated to it. Our Purview-based governance work fixes sensitivity labelling, retention, oversharing exposure, and identity hygiene before rollout. Regulated organizations that skip this step typically discover the problem during audit or through an employee complaint, both of which are avoidable.

Healthcare organizations, from Johns Hopkins-affiliated providers to specialty clinics and payers in Owings Mills, most commonly request Azure landing zone design aligned to HIPAA controls, HITRUST-mapped Defender for Cloud baselines, private-endpoint patterns for PHI-carrying workloads, and 24×7 managed detection and response through Microsoft Sentinel. Disaster recovery testing with documented recovery time and recovery point objectives is a recurring priority driven by both regulatory expectation and clinical continuity. Partners with healthcare experience should also demonstrate familiarity with FHIR-based interoperability, Azure Health Data Services, and audit-ready evidence collection that supports federal and state health information reporting.

Blunt cost cutting usually breaks something important, so we combine FinOps discipline with architectural review instead. Our approach starts with tagging accuracy and cost allocation by business unit, then applies reserved instances and savings plans to committed baseline consumption, right-sizes over-provisioned virtual machines and databases, retires idle resources, and reviews data transfer and storage tier decisions. Autoscaling rules, dev-test environment schedules, and Kubernetes node pool tuning typically yield additional savings. Finance leadership receives monthly variance reports tied to forecast, and engineering receives architectural recommendations that reduce baseline consumption without compromising performance or resilience commitments.

Dynamics Inner Circle is a global recognition Microsoft awards annually to the top-performing Dynamics partners worldwide, based on customer success, delivery scale, and platform commitment. Fewer than one percent of Microsoft’s Dynamics partner ecosystem earns the designation in any given year. For ERP buyers, engaging a Microsoft inner circle partner in Maryland means direct Microsoft product-team access, early roadmap visibility, and delivery teams that have implemented Finance, Supply Chain Management, and Customer Engagement at scale across regulated industries. That access shortens escalation cycles when platform issues emerge mid-project and reduces implementation risk on complex multi-entity rollouts where customization decisions are difficult to reverse.

Baltimore financial services firms, from investment advisors to community banks and insurance carriers, face SEC, FINRA, GLBA, and state-level obligations under the Maryland Personal Information Protection Act. Trusted Microsoft Gold Partners in Maryland typically deploy Entra ID with phishing-resistant authentication, Defender for Identity for lateral movement detection, Purview for data loss prevention across email and endpoints, and Sentinel for centralized detection and response. Our engagements include red team-informed detection tuning, insider risk policy design, and quarterly executive reviews that translate control effectiveness into board-appropriate language, giving compliance officers defensible evidence for regulator conversations and cyber insurance renewals.

Microsoft Sustainability Manager supports scope 1, 2, and 3 emissions calculations aligned to the GHG Protocol, water and waste tracking, and reporting cadences that map to SEC climate disclosure expectations, CDP submissions, and state-level clean energy commitments. We help clients connect facility, fleet, utility, and supplier data sources, configure reference and calculation models per the relevant standard, and design dashboards for board and investor audiences. The intent is defensible, auditable disclosure that satisfies internal ESG committees, external auditors, and downstream customers requesting supplier data, rather than approximate reporting assembled under quarterly deadline pressure.

Biotech and life sciences organizations across the I-270 corridor use Azure and Microsoft Fabric to consolidate lab instrument data, clinical trial management systems, regulatory submissions, and manufacturing execution records into governed data platforms. We build ingestion pipelines from LIMS, ELN, and CTMS systems, apply Purview classification for controlled unclassified information and PHI, and provide Power BI dashboards for R&D leadership, quality, and regulatory affairs. Azure OpenAI and Azure Machine Learning use cases typically start with structured protocol authoring assistance, adverse event triage, and predictive quality analytics, deployed behind clear governance boundaries and validation documentation appropriate for FDA-regulated environments.

The fastest-payback use cases tend to be operational rather than glamorous: field service dispatch automation for HVAC and property services companies, contractor onboarding workflows for construction firms in Anne Arundel County, grant reporting automation for nonprofit-adjacent organizations, and quality inspection capture for food and beverage manufacturers. We scope these builds tightly, ship a working solution within six to twelve weeks, and instrument each app with usage telemetry so leadership sees which workflows are actually adopted. Power Apps, Power Automate, and Dataverse work best when they replace specific spreadsheet-driven processes with measurable time savings.

Proposals should be scored on delivery evidence rather than slideware. A CIO should ask for named references at organizations of similar size and regulatory profile, sanitized architecture diagrams from comparable Azure or Dynamics 365 engagements, and specific examples of how the partner handled scope, budget, or timeline pressure. When comparing a Microsoft Gold Partner in Maryland against national alternatives, look for Solutions Partner designations across the relevant solution areas, Azure Expert MSP standing, and Dynamics Inner Circle recognition. Ask how post-go-live support is staffed, how architectural drift is reviewed, and how commercial terms adjust when Microsoft licensing shifts mid-engagement.

Our managed services agreements layer three tiers: 24×7 operational monitoring and incident response for infrastructure and applications, functional support for Dynamics 365 users and administrators covering configuration changes and end-user issues, and strategic advisory covering roadmap alignment, license optimization, and quarterly architecture reviews. Strong agreements define response and resolution service levels by severity, name the client success owner and technical escalation path, and commit to quarterly business reviews with executive stakeholders. Pricing usually blends a fixed monthly retainer for baseline coverage with consumption-based components for Azure operations and change requests that exceed agreed volumes.

Defender protects endpoints, identities, cloud workloads, and productivity apps at the control plane. Sentinel adds the SIEM and SOAR layer that correlates telemetry across those sources with third-party feeds, external logs, and network data. For enterprises in this region, where cyber activity around Fort Meade, healthcare networks, and financial services is dense, we tune Sentinel analytics rules to reduce false positive fatigue, integrate playbooks that automate common response actions, and provide monthly executive reporting that translates events into business risk language. The result is faster detection, disciplined response, and evidence a board can review with confidence.

Board members should press for specifics on business outcomes, not technology deliverables. Useful questions include: which operational metric improves, by how much, and by when. What is the cost baseline the program is expected to reduce or contain. What is the compliance and cybersecurity posture at exit versus entry. Who owns delivery accountability inside the company, not just at the partner engaged to help. How does the program sequence risk, and where are the go or no-go decision points. Clear answers to these questions separate a governed transformation from an open-ended technology spend.

Most engagements begin with a scoped discovery conversation covering the current Microsoft footprint, near-term business pressures, and the specific outcomes leadership wants inside the next twelve to twenty-four months. From there, we recommend a focused assessment: an AI Business Scan, a cybersecurity scan, an Azure landing zone review, or a Dynamics 365 fit-gap analysis, whichever addresses the sharpest current pressure. Findings feed a phased roadmap the leadership team can approve and fund with confidence, backed by delivery discipline, outcome accountability, and quarterly executive reviews that keep the program tied to the business results the board originally signed off on rather than shifting technology priorities.

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