Every business goes through a journey of evolution by having technology as the major facilitator helping businesses to take critical decisions and strategies. Technology being a crucial factor in stabilising business and organisational needs, it’s important that a secure, consistent and reliable model is at work when it comes to Support and Managed Services.
InTWO provides the best-in-class services with its varied offerings around Application Managed Services. These services focussed on Dynamics 365 are based on over a decade’s wealth of experience and knowhow gained over the course of varied implementations across geographies and industry segments.
InTWO Managed Services helps customers maintain their applications in a efficient and secure manner, with automated processes, experienced consultants at the desk always looking to add value to customer needs and desires, and a robust mechanism to triage support issues.
InTWO provides us ERP support and facilitates knowledge sharing on an ongoing basis. InTWO extends all the necessary support to resolve issues faster and ensure that we have the best solution for the issue at hand. Their dedication is an assurance that my staff would be well supported in my absence and I can go on leave with peace of mind.Mohammed Faizullah Qureshi, ERP & IT, Sika
Our flexible service models are designed with a view on customer’s total cost of ownership and maximizing their return on investments by providing an adaptive combination of functional and technical services on Dynamics 365.
With our experience in working in different geographies, multiple functions across industry segments like Retail, Manufacturing, Construction, Supply Chain, Construction, and more, our in-depth understanding on various Microsoft Business Applications – Dynamics 365 – Finance & Operations, Business Central, Customer Engagement, Field Service, Marketing and Sales makes us adept at supporting customers across the Dynamics platform.
Our services provide our customers with flexibility in selecting the right level of operational assistance. Customers can stay focused on their business requirements with our highly agile and adaptive support services, which are tailormade to meet unique customer requirements on Dynamics 365. Our teams are now well adapted to working remotely and catering to customer needs in a timely and efficient manner.
With an automated support process, customers can look forward to a seamless, enriched experience every time a bug or query impacts a business user. Our automated processes can also help pre-empt solutions for a specific customer issue or need. Our teams are trained intensively on our support process and continually strive to ensure an automated experience delivering on SLAs and quality.
Business Continuity has significant play into application continuity, and therefore, it is critical for organizations to be in line with the latest versions and updates on Dynamics 365. Our support services plan in tandem with the Microsoft product roadmap and ensure that your application landscape is keeping up with the latest versions.
With a good mix of youth and experience, our consulting teams consist of team members from varied domains and industry experience. With vast experience on various versions of D365 suite of applications, we ensure that our team members come from appropriate academic backgrounds backed with the required skillsets on the technology stack that we operate in.