Microsoft Dynamics 365
Grow, evolve and transform with the next generation business applications that enable your organization to work in parallel to your customers and capture new opportunities.
Dynamics 365 software combines two categories of solutions, ERP and CRM that deliver new purpose-built applications in the cloud – with little or no code development. These applications work seamlessly together into a single, uninterrupted experience with Sales, Customer Service, Field Service, Operations, Project Service Automation and Marketing.
Finance and Operations
Microsoft Dynamics 365 for Finance and Operations provides real-time insights by connecting people and processes together thus making finance, sales, service and operations easier.
Transform your Business Faster
Transform business by consolidating all the business processes into one single application by pulling together all information from multiple systems.
Grow at your pace
Make data-driven decisions and provide valuable insights by bringing all your financial and business operations in a unified organizational visibility.
Microsoft Dynamics 365 Business Central is an all-in-one business management solution for small and medium sized businesses. It is a robust, scalable solution which will help you take your business to the next level. The end-to-end solution give users a fresh, modern experience that is designed to optimize business processes and maximize productivity.
Easy to get a complete view of your business with connected data. You achieve greater outcomes with business analytics.
Business without silos
It provides modern solution to boost efficiency of work with automated tasks and workflow, Easy to find all integrated within familiar Office tools leading to unified business.
Microsoft Dynamics 365 for Sales empowers the Sales team to build strong customer relationships by taking actions based on insights and increase sales performance by bringing digital intelligence in each case.
By using the built-in digital intelligence, you can predict customer needs and maximize customer service. Increase revenue by closing sales faster and reducing acquisition costs.
Reduce distractions by identifying the most potential customers and know where to prioritize in a fast paced sales environment. Close deals faster and increase revenue through sales collaboration and productivity.
The customer service app in the Microsoft Dynamics 365 suite fosters seamless service to your customer by providing your agents with all the customer information on a single platform and drive desired business outcomes.
Make it easier for your agents by providing this automated tool to meet customer expectation, deliver personalized and effective standard of service through a single interface.
Increase brand loyalty and advocacy by delivering value at touch-point and providing personalized 360-degree view of customer journey from any device.
Microsoft Dynamics 365 Customer Insights helps you leverage a scalable, unified, and interactive Customer Data Platform (CDP) to unlock relevant customer’s insights and their personal experiences.
Harness the power of AI
Deliver actionable outcomes and improve Customer Lifetime Value (CLV) with AI-powered CDP that provides meaningful insights based on unified customer’s profiles.
Create all-encompassing customer profiles
Transform into a customer-focused business where marketing, sales, and customer support teams have vital insights for personalized customer engagements with minimal training and technical assistance.
Field Service Automation
Microsoft Dynamics 365 connects you to your most important asset, your customer. The field Service Automation (FSA) app is more about having the right tools to increase customer satisfaction with advanced analytic and scheduling, resource optimization and mobile enablement capabilities.
Keep the customer in loop for each interaction in the service chain and increase brand loyalty and advocacy.
Optimize schedules and use remote troubleshooting thus improve profitability so that a technician is dispatched only when required.
Orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty. Elevate Customer Experiences using Dynamics 365 Marketing.
Engage customers in real time
Design, predict, and deliver content through the right channels in the moment of interaction for personalized customer journeys.
Personalize customer experiences with AI
Turn insights into relevant action using AI-driven recommendations for content, channels, customer segmentation, and analytics
Microsoft Dynamics 365 Commerce enables retail businesses to increase revenue, customer satisfaction, and brand loyalty with a consistent and seamless shopping experience across all channels.
Drive unified Commerce and create modern store experience
It also helps them Optimize their back-end operations and engage the customer more efficiently.
Meet changing business needs
Aids to Improve ROI and product demand by managing merchandising centrally. It also helps you to drive actions to support multi-company, multi-brand and multi-channel global operations.
Today’s employees want to be part of a business where they can thrive professionally. Dynamics 365 Human Resources enables the same by providing modern, unified, and intelligent experiences around employee attraction, engagement, development, and retention.
Acquire talent efficiently
Help your organization attract and onboard skilled candidates with a modern, scalable solution that can integrate with your existing HR systems.
Set up employees for success
Empower your managers and employees with HR competencies that streamline methods and develop programs that optimize work costs, deliver business impact, and drive an agile, high-performance culture.