Modernise your finance, operations, and customer engagement systems on a supported Microsoft cloud platform, aligned to Vision 2030 and the digital priorities of enterprises across the Kingdom

Enterprises across the Kingdom are running critical operations on Dynamics AX 2009, AX 2012, Dynamics NAV, and Dynamics CRM on-premises. These platforms have served finance, manufacturing, distribution, and services businesses well for years, but mainstream support windows are closing, integration with modern tools is getting harder, and the cost of keeping legacy servers running is rising. A structured Dynamics 365 upgrade in Saudi Arabia gives you a route out of that position without discarding the process logic, customisations, and data your business depends on. We plan and deliver every Microsoft Dynamics 365 upgrade in Saudi Arabia as a business programme, not a technical replatform. Our team maps your current environment, defines the target state, and moves you to Dynamics 365 Finance, Supply Chain Management, Business Central, Sales, or Customer Service on Microsoft Azure with clear timelines, controlled risk, and measurable outcomes for finance, operations, and IT.

Benefits

  • Preserve the process logic and history that already work.
  • Reduce infrastructure spend and shift to predictable cloud costs.
  • Open access to Copilot, Power Platform, and Microsoft Fabric.

Key capabilities

Here is what our upgrade programme delivers for finance, operations, and technology teams across the Kingdom.

Assessment and upgrade roadmap

Every engagement starts with a structured assessment of the estate you are running today, whether AX 2009, AX 2012 R3, a NAV 2013 or later release, or Dynamics CRM 2016 on-premises. From that baseline we audit the codebase, catalogue customisations, review integrations, and interview process owners in finance, supply chain, and sales. The output is a decision-ready roadmap that names the target Dynamics 365 application, the recommended path (reimplementation, technical upgrade, or phased move), the data migration approach, and the effort and duration expected. As an experienced Dynamics 365 migration partner in Saudi Arabia, Intwo gives your leadership team a clear picture of scope, cost, and business impact before any technical work begins.

Dynamics AX to Dynamics 365 Finance and Operations

Businesses running AX 2012 or earlier need a route to Dynamics 365 Finance, Supply Chain Management, Commerce, or Project Operations. Our Dynamics AX to Dynamics 365 upgrade in Saudi Arabia programme handles the code lift from X++ to the modern extension model, retires overlays, reworks reports for the Electronic Reporting framework, and migrates master and transactional data with reconciliation at every step. We rebuild integrations with banks, payroll systems, and third-party logistics partners, and we align the chart of accounts with ZATCA e-invoicing requirements so the new environment is compliant and audit-ready when it goes live.

Dynamics NAV to Business Central

For finance and operations teams on Dynamics NAV, moving to Business Central online preserves the familiar posting logic, dimensions, and reporting structures your users already understand. Our Dynamics NAV to Business Central upgrade in Saudi Arabia service covers version-by-version code conversion, extension-based customisation redevelopment, and per-tenant data migration. We test period-close routines, VAT reporting, intercompany postings, and dimension-based analytics before cutover, so your finance team steps into a cloud environment on day one with the same numbers, closing calendars, and reporting cadence they had the day before.

Data migration and integration

Data is where most upgrades succeed or fail. Our team applies a repeatable framework for extraction, cleansing, transformation, and validation across masters (customers, vendors, items, fixed assets, employees) and transactions (open orders, unposted invoices, general ledger history). Integrations with Microsoft 365, Power BI, Azure Data Lake, and industry systems are rebuilt using Dataverse, Power Platform, and Azure Integration Services. As an experienced Dynamics 365 migration partner in Saudi Arabia, we run parallel reconciliation between the old and new environments so finance, procurement, and warehouse teams can sign off on the migrated data with confidence before you commit to go-live.

Post-upgrade managed services and adoption

The value of an upgrade shows up only when the new platform stays healthy and users actually adopt it, and our Dynamics 365 upgrade services in Saudi Arabia are built around that reality. After go-live, our CloudCARE managed services cover release management for the two annual Microsoft updates, performance tuning, user access reviews, and continuous enhancement of the environment. Alongside that, we deliver role-based training for finance, warehouse, sales, and service teams, and extend the platform with Power Apps, Power Automate, and Microsoft Copilot so business users can build on the investment rather than raising a ticket for every change request.

Working with Intwo, you get a team that operates as an extension of your own through every phase of the programme, backed by 25 years of Microsoft delivery experience, Azure Expert Managed Services Provider status, all Microsoft Solutions Partner designations, and Microsoft Business Applications Inner Circle recognition.

FREQUENTLY ASKED QUESTIONS

The right Dynamics 365 upgrade partner in Saudi Arabia is one that has moved enterprises off AX, NAV, and CRM on-premises repeatedly, holds current Microsoft Solutions Partner designations, and can support the platform after go-live rather than handing it back to your IT team. Intwo brings 25 years of Microsoft delivery, Azure Expert Managed Services Provider status, and Microsoft Business Applications Inner Circle recognition, along with region-focused delivery for Kingdom-based clients. Our teams handle assessment, code conversion, data migration, integration, ZATCA alignment, and managed support under a single programme, so the accountability for the outcome stays with one partner.

The cost of a Microsoft Dynamics 365 upgrade in Saudi Arabia depends on the source system (AX 2009, AX 2012, NAV, or CRM on-premises), the volume of customisations to convert, the number of legal entities and users, the scope of integrations, and the data history you need to carry forward. Programmes typically fall into three brackets: a lift-focused technical upgrade, a hybrid where core logic is preserved and peripheral areas are reimplemented, and a full reimplementation. We provide a fixed-fee assessment first, then a phased commercial proposal against the roadmap, so you commit to costs with a clear scope and defined outcomes.

Look for a Dynamics 365 upgrade partner in Saudi Arabia with certified Microsoft consultants across finance, supply chain, sales, and technical architecture, direct experience of the source version you are on, and the capability to configure the platform for ZATCA e-invoicing. Intwo fields senior consultants who have led AX to Dynamics 365 Finance and Operations moves and NAV to Business Central conversions in manufacturing, distribution, retail, real estate, and professional services. Beyond the technical work, those consultants engage your CFO, COO, and CIO on governance, cost control, and adoption, so the upgrade delivers business outcomes and not just a new system.

Choose a specialist that has completed the Dynamics AX to Dynamics 365 upgrade in Saudi Arabia programme end to end, from X++ code conversion and Electronic Reporting rebuilds through integration replatforming and ZATCA e-invoicing configuration, and that is willing to operate the environment afterwards rather than hand it back at go-live. Intwo carries all Microsoft Solutions Partner designations and Azure Expert Managed Services Provider status, and our AX-to-D365 practice spans Finance, Supply Chain Management, Commerce, and Project Operations. On that basis, we give you a decision-ready assessment upfront, run the upgrade in controlled phases, and continue as your managed services provider once the new platform is live.

A Dynamics NAV to Business Central upgrade in Saudi Arabia follows a defined path: version-by-version code upgrade of your NAV base and customisations, conversion of C/AL objects to AL extensions, per-tenant data migration, and cutover to Business Central online on Microsoft Azure. Our team assesses your current NAV version, rebuilds customisations as clean extensions, and migrates masters and transactions through the Intelligent Cloud service or a direct approach. Every Dynamics NAV to Business Central upgrade in Saudi Arabia we deliver includes VAT and ZATCA reporting validation before go-live, so your finance team keeps its posting logic, dimensions, and closing calendars intact on the new platform.

The top Dynamics 365 upgrade services in Saudi Arabia are provided by Microsoft Solutions Partners that combine deep AX, NAV, and CRM heritage with current designations across Business Applications and Azure, and a delivery capability aligned to the Kingdom. Intwo meets each of those criteria, backed by Microsoft Business Applications Inner Circle recognition, Azure Expert Managed Services Provider status, and a regional delivery footprint that serves Kingdom-based clients. Because one team owns the full lifecycle from assessment through code conversion, migration, ZATCA-aligned finance setup, training, and post-go-live support, the accountability for both the technical outcome and the business benefit stays with a single partner.

Compare Dynamics 365 upgrade partners in Saudi Arabia across five dimensions: current Microsoft designations (Solutions Partner designations, Azure Expert MSP, Inner Circle), completed upgrades from your specific source version, Kingdom-focused delivery experience including ZATCA alignment, post-upgrade managed services depth, and commercial transparency. Ask each shortlisted Dynamics 365 migration partner in Saudi Arabia for their assessment methodology, sample roadmap deliverables, references from similar-scope upgrades, and a clear view of who owns the environment after go-live. The right partner will offer a fixed-fee assessment upfront rather than a rushed proposal against an incomplete brief.

A typical Dynamics 365 upgrade in Saudi Arabia runs between four and twelve months, depending on the source system, customisation volume, integration count, and number of legal entities. Every Dynamics 365 upgrade in Saudi Arabia we scope is sized against these variables before a timeline is committed. A single-entity NAV to Business Central move with light customisation can be delivered in a quarter. A multi-entity AX 2012 move to Dynamics 365 Finance and Supply Chain Management, with rebuilt integrations and ZATCA alignment, typically runs nine to twelve months in phased releases. Our assessment gives you a version-specific timeline with named milestones for design, build, migration, user acceptance testing, training, and cutover.

Kingdom-based enterprises are best served by engaging a Microsoft Solutions Partner with an established Dynamics practice that can plan and deliver the upgrade end to end. The usual starting point is a paid assessment workshop, where the partner meets your finance, operations, and IT leads, reviews the current environment, and returns a roadmap that names the target application, sizes the effort, and calls out risks. Intwo offers a full Dynamics 365 upgrade services in Saudi Arabia engagement on that basis, and continues as your Dynamics 365 upgrade partner in Saudi Arabia from the first workshop through go-live and into steady-state managed operations.

The cost of the Dynamics AX to Dynamics 365 upgrade in Saudi Arabia is driven by the AX version you are on, the volume of X++ customisations and overlays to convert, the integration surface (banks, payroll, warehouse, POS, third-party logistics), the number of legal entities, and the history you retain. Licensing for any Microsoft Dynamics 365 upgrade in Saudi Arabia shifts from perpetual to subscription, and the infrastructure moves from your data centre to Microsoft Azure. We recommend starting with a fixed-fee assessment that produces a costed roadmap, so your CFO sees the full picture (implementation, licensing, Azure consumption, and managed support) before any commitment is made.

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