Many businesses across Dubai and the wider UAE are still running Dynamics AX 2009, AX 2012, Dynamics NAV, or older Dynamics CRM builds that Microsoft has moved past mainstream support, which leaves finance teams patching customisations, IT teams carrying infrastructure risk, and leadership locked out of Copilot, Microsoft Fabric, and the current Dynamics 365 roadmap. Our Dynamics 365 upgrade in Dubai closes that gap on a schedule your operations can absorb, so you assess the current build with us, model the target Finance and Operations or Business Central estate, and move across without a full re-implementation you do not need.
A current Microsoft Dynamics 365 estate consolidates finance, operations, sales, service, and project management on one Microsoft data model, connects natively to Microsoft 365 and Power BI, and gives your teams access to Copilot across Finance, Sales, and Service where licensing allows. Reporting improves because the analytical layer sits on the same data platform your transactions run on, and integration debt drops because standard connectors replace point-to-point interfaces. Our Microsoft Dynamics 365 upgrade in Dubai keeps the parts of your existing build that still earn their place, retires what no longer does, and hands your team a platform they can extend with Power Platform instead of custom code.
Structured system assessment
We audit your Dynamics AX, NAV, or CRM environment, map every customisation, and identify what should carry forward, what should be rebuilt, and what should be retired before the move.
Data migration handled cleanly
We move your master data, opening balances, and transactional history into Dynamics 365 with reconciliation checkpoints so finance leadership can sign off on integrity at every stage.
Testing and user enablement
We run functional, integration, and user acceptance testing against agreed scenarios, then train your operational and finance teams on the new interface, reports, and approval flows.
Managed support after go live
We stay engaged after cutover with hypercare, release readiness for Microsoft’s twice-yearly waves, and ongoing enhancement so the upgrade keeps compounding value.
Below is the ground our Dynamics 365 upgrade partner in Dubai team works across on a typical engagement, calibrated to the source version you are moving from and the target build you are moving to.
Our Dynamics AX to Dynamics 365 upgrade in Dubai path is built for organisations on AX 2009, AX 2012, or AX 2012 R3 that need to move to Dynamics 365 Finance and Supply Chain Management. We start by reviewing your existing chart of accounts, dimensions, workflows, and Management Reporter setup, then design the target estate on the current Finance and Operations application. Custom X++ modifications are triaged into extensions, ISV replacements, or Power Platform equivalents, so the resulting Microsoft ERP is clean, supportable, and something your finance and operations teams can actually govern.
Our Dynamics NAV to business central upgrade in Dubai path is designed for organisations on NAV 2013, 2016, or 2018 that want to move to the current Business Central online release. We assess your existing C/AL objects, decide what should convert to AL extensions, and run the technical upgrade and data migration in parallel tracks so business users are not blocked while engineering work progresses. The outcome is Microsoft’s evergreen release cadence, native integration with Microsoft 365 and Power Platform, and freedom from the on-premises infrastructure your NAV instance has been depending on.
For teams on legacy Dynamics CRM 2013, 2015, or 2016, we upgrade sales, service, and marketing workloads to the current Dynamics 365 Customer Engagement applications. Outdated JavaScript and plug-ins are reworked into modern business rules and Power Automate flows, customer records are migrated with duplicate handling, and telephony, email, and any Outlook integrations are reconnected. Reporting shifts from legacy dashboards to Power BI, and case handling picks up Copilot for Service where the licence tier supports it.
Most upgrades stall because integrations are treated as an afterthought, which is why we bring them into scope on day one. Inbound and outbound connections are rebuilt on Azure Integration Services, Dataverse, and Power Platform connectors so bank feeds, POS systems, third party WMS platforms, and payroll continue running through cutover. Reporting is rebuilt on Power BI with reusable semantic models, and Microsoft Fabric is introduced where analytics volume justifies it, so nothing is left running on unsupported middleware after go live.
Security roles, segregation of duties, and audit trails are configured to match your internal control framework, and tax and statutory settings are aligned to your UAE regulatory scope during the design phase. Data residency is set against your compliance stance, and the environment is landed in Azure with governance guardrails so it is inspection ready from day one rather than retrofitted after an audit finding. Access reviews, backup policy, and monitoring are handed over to your team or run under managed services, depending on how you want the estate operated.
As a Microsoft Solutions Partner holding all Solutions Partner designations and Azure Expert Managed Services Provider (Azure Expert MSP) status, we bring both the Dynamics depth and the Azure operating maturity your upgrade needs. Intwo has been delivering Microsoft cloud and ERP work for more than 25 years across the UAE and globally, with local presence in Dubai for regional delivery. Get your estate on a current, supportable footing.
The right Dynamics 365 upgrade partner in Dubai holds current Microsoft Solutions Partner designations, is verified as an Azure Expert MSP, and can show real Dynamics upgrade delivery in the UAE across both Finance and Operations and Business Central. Intwo meets each of these criteria, holds every Microsoft Solutions Partner designation, and is recognised as a Microsoft Inner Circle Partner for Business Applications. Our team runs the assessment, technical upgrade, data migration, testing, and post go-live support from one accountable delivery structure, rather than stitching the work together across multiple vendors.
A Dynamics 365 upgrade in Dubai is scoped, not listed, because cost depends on your source version, the number and complexity of customisations, integration count, data volume, and how many legal entities and users are in scope. An AX 2012 estate with heavy custom code prices very differently from a NAV 2018 tenant with light configuration, so any figure quoted without seeing the environment tends to move once real discovery begins. Our fixed fee assessment produces a clear scope, timeline, and commercial model, so you can take a defensible number to your CFO before committing.
Look for a consultant, not a reseller, because a credible upgrade needs functional consultants who understand your finance and operations workflows, technical consultants fluent in AL, X++, and Power Platform, and a delivery lead who has actually run cutovers in the region. Intwo brings all three under one roof, with local presence in Dubai and coverage across the wider GCC. We work as a Microsoft Dynamics 365 upgrade in Dubai team that owns outcomes end to end, from readiness assessment through hypercare, so responsibility sits with one accountable partner rather than being handed between siloed specialists mid-project.
Choose a Dynamics AX to Dynamics 365 upgrade in Dubai partner that has actually moved AX 2009, AX 2012, and AX 2012 R3 estates onto current Finance and Operations builds, and ask them to walk through their approach to X++ code review, ISV replacement, Management Reporter conversion, and cutover for organisations with your legal entity count. That level of detail separates real delivery experience from generic Dynamics sales conversations. Our team runs a structured discovery that surfaces every customisation and dependency before any code is touched, so leadership sees the full picture before commitment.
A Dynamics NAV to business central upgrade in Dubai runs on two parallel tracks, with the technical track converting your C/AL objects to AL extensions and migrating data from your NAV database into a Business Central online tenant, while the functional track re-tests processes, reconfigures dimensions and posting groups where the data model has changed, and re-establishes integrations. We stage the move through a sandbox environment, run parallel reconciliation, and only cut users over once finance signs off. This Dynamics NAV to business central upgrade in Dubai approach lands you on Microsoft’s evergreen release cadence with no more version lock-in.
The Dynamics 365 upgrade services in Dubai market includes global system integrators, regional Microsoft partners, and boutique Dynamics shops, so the useful filters are Microsoft designation verification, referenceable upgrade projects in the UAE, and the capacity to operate the environment after go live rather than walking away at cutover. A partner that can only implement leaves you sourcing a managed services provider six months later, which adds cost and handover risk. Our Dynamics 365 upgrade services in Dubai are delivered by consultants who have executed Dynamics AX, NAV, and CRM upgrades across manufacturing, retail, distribution, and professional services in the region.
When you compare providers of a Microsoft Dynamics 365 upgrade in Dubai, look past the sales deck by verifying Microsoft designations directly on the Microsoft partner directory, asking for named references in the UAE, and checking whether the partner can operate your Azure estate after go live, since the two are increasingly linked. A Dynamics 365 migration partner in Dubai that also holds Azure Expert MSP status can carry the environment forward under one accountable relationship, which is the model our team offers. That single-provider approach is usually cleaner to govern over a three year horizon than splitting delivery and operations across firms.
Timelines for a Dynamics 365 upgrade in Dubai depend on scope, source version, and how much clean up your existing environment needs. A light Business Central upgrade with limited customisation can complete inside three to four months, while a full Dynamics AX 2012 to Finance and Operations move with multiple legal entities, custom modules, and integrations typically runs six to twelve months from kick off to hypercare exit. Our assessment phase sets a realistic timeline against your actual environment, so leadership is not planning against optimistic averages that rarely survive contact with a real code base.
You can engage a Dynamics 365 migration partner in Dubai directly, since Microsoft support is licence focused and does not deliver upgrade or migration work. A qualified partner runs discovery, technical upgrade, data migration, testing, training, and post go-live support as one connected engagement. Our team works with UAE organisations across manufacturing, real estate, retail, distribution, and professional services on exactly this scope, and our Dubai office coordinates delivery with regional and global consultants so timezone coverage and localisation experience are both on your side from planning through cutover and beyond.
A Dynamics AX to Dynamics 365 upgrade in Dubai is priced against three variables, starting with the amount of X++ customisation that needs to be re-platformed as extensions or replaced with standard functionality, followed by the number of legal entities, users, and integrations in scope, and finally the data history depth you want carried forward. Fixed price benchmarks for Dynamics 365 upgrade services in Dubai rarely hold once a real code base is inspected, which is why our team, as an experienced Dynamics 365 migration partner in Dubai, produces a fixed fee assessment that returns a defensible scope and a realistic run rate for the resulting Azure and licensing footprint.
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