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Propelling businesses into the future with Microsoft

Technology Integrator's exclusive interview with Anilesh Kumar, EVP Business Applications.

Can you provide an overview of Intwo’s core services?

Intwo is a prominent Cloud Services Provider (CSP) specializing in Microsoft Dynamics 365, Power Platform, Azure, and Analytics and AI. With over two decades of experience, we serve more than 1,000 enterprise clients across 40 countries, operating from nine global offices. Our mission centres on empowering businesses through cloud technology from Microsoft. We’re dedicated to delivering innovative technology solutions that drive business value and take our customers in to the future.

With a team of over 350 people globally, we have extensive expertise across the Microsoft Cloud ecosystem, including Azure, Modern Workplace, Dynamics 365, and Data & AI. This positions us to guide businesses towards a secure, resilient, and efficient digital future.

In recognition of our proficiency, Intwo is part of the Global Azure Expert Managed Services Provider program and holds all Microsoft Solutions Partner designations. We’re also a member of the Microsoft Business Applications Inner Circle which represents the top 1% of Microsoft’s partner ecosystem for Dynamics 365 and Power Platform.

How does Intwo align business strategies with digital execution to help clients achieve higher levels of business growth?

We connect business strategies with digital execution by tailoring Microsoft technologies to suit each client’s unique needs. Our consultative approach prioritizes best practices, scalability, data-driven insights, security, user adoption, and ongoing optimization to drive business growth.

Our solutions are designed to be intelligent, secure, efficient, always available and cost-effective. This enables our clients to spend less time managing their systems and operations and more time focusing on building a competitive advantage with their customers and employees via AI-embedded applications and analytics.

How does Intwo customize its IT solutions to meet the specific needs of businesses?

We deliver IT solutions by combining the best people with best-in-class Microsoft technologies. We achieve this through several key steps:

  • We start by mapping a client’s business strategy to our solution.
  • We transform isolated digital systems into intelligent and integrated ones.
  • Our expertise in secure modern workplace and collaboration platforms optimizes employee productivity.
  • We enhance business performance and customer experience using powerful Dynamics 365 business apps and cloud solutions.
  • Leveraging Microsoft Power Apps and Power Automate, we create easy-to-build apps and automation, reducing costs and errors.
  • We harness data sources to provide real-time insights for better decision-making.
  • And, now, we are leveraging the power of OpenAI through Microsoft’s Copilot offerings embedded in M365 and Dynamics 365.

What exclusive Microsoft programs is Intwo actively involved in?

We are deeply engaged in various exclusive Microsoft programs and holds advanced specializations, including:

  • Microsoft Solutions Partner for Infrastructure (Azure)
  • Microsoft Solutions Partner for Data & AI (Azure)
  • Microsoft Solutions Partner for Digital & App Innovation (Azure)
  • Microsoft Solutions Partner for Business Applications
  • Microsoft Solutions Partner for Modern Work
  • Microsoft Solutions Partner for Security
  • Microsoft Solutions Partner for Microsoft Cloud
  • Azure Windows Server Specialization
  • Windows and SQL Server Advanced Migration Specialization
  • Azure Virtual Desktop Advanced Specialization

Furthermore, we are active members of prestigious Microsoft groups such as the Azure Elite Group, Azure Expert MSP, and Microsoft Business Applications Inner Circle.

How does Intwo address cybersecurity challenges and what measures are in place to protect clients’ data and systems?

We take cybersecurity seriously and offer comprehensive solutions through our Security Concierge line of products and services. This includes cybersecurity assessments, design, mitigation services, and a 24/7 managed extended detect and response solution.

Our Security Concierge ensures continuous, non-disruptive protection for all types of assets, whether on-premises or in the cloud. We monitor and respond to security threats to keep clients’ businesses secure and protected. Customized reports also help clients stay informed about cybersecurity trends and developments.

Our cybersecurity solutions guard against a wide range of threats, including malware, phishing attacks, ransomware, and more.

We are also Soc 1Type 2 certified and efforts are underway to implement ISO 27001.

How does Intwo help clients consolidate data sources to enable real-time insights?

We assist clients in consolidating data sources and obtaining real-time insights using Azure data tools such as Synpase Analytics, Microsoft Fabric and Microsoft Power Platform. This suite of tools, including Power BI, PowerApps, Power Automate, and Power Virtual Agents, empowers non-technical staff to manipulate, surface, automate, and analyze data.

By democratizing data and enabling self-service capabilities, organizations can efficiently harness data from various sources. This promotes real-time insights, better decision-making, and improved overall efficiency.

In summary, we leverage our expertise in Microsoft technologies and partnerships, a client-centric approach, and a strong commitment to cybersecurity and data management to deliver tailored solutions that empower businesses with strong data-driven decision-making.

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