Dynamics 365 Business Central on the Cloud Versus On-Premises. Which Is Better?

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Dynamics 365 Business Central on the Cloud Versus On-Premises. Which Is Better?

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Dynamics 365 Business Central is a business management solution – also known as Enterprise Resource Planning (ERP) – for small and mid-sized organizations.

It automates and streamlines business processes and helps people to manage their business, including finance, sales, shipping, manufacturing, services, project management, and so on.

Dynamics 365 Business Central is available in two ‘flavours’: a cloud version and an on-premises solution. Both flavours offer a lot of the same core functionalities. But there are some critical considerations to keep in mind when deciding whether to purchase Business Central on the cloud or on-premises. To help you find the best fit for your organization, we have summarized the key differences between the two types in this article.

Costs & Setup of Business Central

Business Central on the cloud:

  • Business Central is offered in a subscription-based model. You can pay on a monthly or annual basis.
  • Business Central is hosted at the Microsoft Azure location near you. You will not require hardware such as servers in-house or installation of the software.
  • Maintenance expenses will be lower, as updates are scheduled automatically and managed by Microsoft or Microsoft partners.

Business Central on-premises:

  • On-premises Business Central has a perpetual license, where you pay a one-time fee to own the software.
  • It requires investment in hardware and space, as you will need servers to host the solution.
  • You might also require in-house IT resources to help maintain and upgrade the software.

The 6 Hidden Cost Areas of Running Business Central On-Premises

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The costs of ‘cybersecurity & data protection’ are not mentioned in this overview. Azure is architected with ‘security-by-design’ in the solution itself. With on-premises deployment, in most cases, it is bolted on and not integral part of the solution.

Overall, your total cost of ownership is much lower with the cloud version of Business Central. In comparison, the on-premises version has a higher initial set-up cost and ongoing future expenses for maintenance.

Ownership, Recovery, and Upgrades

Business Central on the cloud:

  • Data is stored on the Microsoft Azure datacenters, and you access your Business Central instance through a web browser.
  • All standard software updates are automated, which will allow you to always have the latest version available.
  • Multiple backups are executed for you, and Microsoft offers a 99.9% uptime guarantee.
  • Business Central Cloud conforms to certain standards in security and compliance. From a service perspective, Business Central lives up to the strict requirements in several ISO and industry-specific certifications at no extra costs.

Business Central on-premises:

  • Data is stored on your on-premises servers, and you have full access to all the data stored. You access the software locally via individual workstation web browsers.
  • Software updates are not automatic. You will need to install, test, and deploy updates with the help of your in-house team or Dynamics partner.
  • Your IT team will need to maintain backups and have a disaster recovery plan in place.
  • Your IT Team will need to conform to certain standards in security and compliance to live up to the strict requirements of the required ISO and industry-specific certifications.

With the on-premises version of Business Central, you have greater control and ownership of your business data, as the software is deployed on your on-premises servers. However, this also means that you need to have sufficient IT resources in-house to install product updates and maintain your software and hardware.

Customization, Mobility, and Scalability

Business Central on the cloud:

  • The cloud version of Business Central is not as customizable compared to on-premises. Most customizations are implemented through so-called extensions.
  • You can access Business Central in the cloud from any location, on any device, if you have an internet connection.
  • It is easily scalable as you can add more users for an additional fee at any point in time within minutes.

Business Central on-premises:

  • It is a lot easier to customize the on-premises version of Business Central, and it supports extensions and core object changes. Some larger Business Central Add-ons are not yet available as extensions.
  • You do not need an internet connection to access this version of Business Central as it is hosted locally if you are in the building. With the new way of working this point has become less relevant.
  • It is less easy to scale up quickly with on-premises Business Central as you require additional investment in hardware or systems.

The cloud version of Business Central is suitable for businesses who need to scale up very easily and quickly. You only pay additional fees to increase the number of end-users, and you do not need to invest in additional hardware. On-premises Business Central, on the other hand, has the advantage when it comes to customization, as you can both modify the base code to make the software fit your needs or use extensions. You do need to have the appropriate in-house skilled people to make these amendments.

Integrations and Add-Ons

Business Central on the cloud:

  • You can easily extend the functionality of your software by installing apps through Microsoft AppSource or a skilled Dynamics partner.
  • Business Central in the cloud supports seamless integration with other Microsoft products such as the Power Platform.
  • Power BI is fully integrated, and free Power BI basic licenses are available .
  • You can easily integrate Microsoft Teams.

Business Central on-premises:

  • You cannot use AppSource to install apps with the on-premises version of Business Central and is only possible via a skilled Dynamics partner.
  • You can integrate with the other Microsoft solutions like the Power Platform, but it will require a data gateway.
  • Teams is limited integratable with on-premises Business Central at this moment.
  • Some Features that are available in Business Central cloud, but not in on-premises deployments.

The cloud-based Business Central has a considerable advantage when it comes to integrations and functionality as it is easier to extend its capabilities than the on-premises version.

Dynamics 365 Cloud Key Features

Today, nearly 90% of new Dynamics 365 customers opt for an in-cloud deployment. Microsoft Dynamics 365 in-cloud deployment ensures numerous capabilities for modern businesses, including information security and flexibility – to increase the users count or to integrate more applications at any time.

  • Quick and seamless implementation without incurring additional hardware expense or hire in-house IT resources.
  • Minimizes overhead spending required to maintain a dedicated private server.
  • Facilitates consistent product developments along with assured weekly updates.
  • Releases new features twice a year.
  • Zero new license costs and no recurring license renewal expenses with a predictable monthly subscription.
  • Five layers of information security and data protection.
  • Seamless disaster recovery services, including EU standards and ISO 27001 compliance.
  • Efficiently works on the Microsoft Office 365 platform through a smart integration of SharePoint, Skype Messaging, Hosted Exchange, and many more.
  • Intelligently executes integrated web portals, Microsoft Social Engagement, and voice of the customer surveys.
  • Embedded Artificial Intelligence (AI) capabilities.
  • Supports applications and tools built on the universal Power platform.

Dynamics 365 On-Premises Key Features

  • Retain full ownership of business information.
  • Additional investments to be made in existing hardware and IT infrastructure.
  • Efficiently manage and control the updates related to applications.
  • Ensure flexibility to employ internal IT professionals or outsource external IT support to manage installed applications.
  • Generate business focused intelligent reports, including SQL Server Reporting Services (SSRS).
  • Minimize and control online / cloud data storage expenses.
  • Work seamlessly even with basic internet connection.

Cloud vs. On-Premises Business Central: Which is Right for You Organization?

While we recommend the cloud version of Dynamics 365 Business Central, there are situations when your company requires more control over your data or requires customization than what the cloud offers, and that is where the on-premises version would work better.

To make an informed decision on the right option for you, understanding the differences is crucial. Ultimately, choosing whether you deploy your ERP solution as on-premises or in the cloud depends on your business needs/ambition and how much you are willing to invest when implementing or upgrading your ERP system.

As Dynamics 365 partner and Inner Circle member, we are here to help you make the right choice. Contact us for further assistance.

September 26, 2022

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Frequently Asked Questions

Microsoft Dynamics 365 Business Central is an integrated business management solution for small and medium-sized businesses. It automates and simplifies processes that involve finance, sales, shipping, manufacturing, services, and project management. Formerly called Dynamics NAV, it’s  part of the Microsoft Dynamics 365 family and integrates easily with other Microsoft products such as Office 365 and Power BI. Business Central exists in two versions – cloud-based and on-premises. It’s flexible, personalized, and grows with your business as you expand.

The cloud version is hosted on Microsoft Azure using a subscription-based model. You receive automatic updates, built-in security compliance, and no hardware maintenance concerns. The on-premises version runs on your own servers, which means you have full control over data and can customize it in more ways, but you will have to rely on your IT team to manage updates, backups, and security. Cloud is quicker to implement and easier to scale, whereas on-premises is ideal for organizations that require a lot of code-level customization or strict data residency needs. Today, close to 90% of new customers go for cloud.

Cloud deployment has obvious pros for today’s businesses. Implementation is faster because there is no hardware to buy and install. Microsoft takes care of security, compliance certifications, and updates automatically on a weekly basis. Scaling is easy – just add users without investing in more infrastructure. You also get seamless integration with Power Platform, Power BI, and Microsoft AppSource extensions. The subscription model implies predictable monthly cost with no surprise license renewal expenses. For most organizations, cloud means flexibility, reduced overhead, and easier access to new features.

On-premises makes sense in certain circumstances. If your organization requires extensive customization of the code at a deep level beyond what’s possible through extensions, on-premises provides you that freedom. Companies with stringent data sovereignty requirements or regulatory requirements may want to keep the data on local servers. Businesses that are in remote locations and have unreliable internet connectivity may also benefit from it. However, you’ll need skilled IT resources to manage servers, install updates, maintain backups, and ensure security compliance. Weigh these operational demands against the control you gain before deciding.

Business Central uses a subscription-based pricing model with monthly or annual payment options. Microsoft offers two primary licenses: Essentials includes basic functionality such as finance, sales, and operations; and Premium adds service management and manufacturing services. Pricing is based on the number of users and type of license chosen. Cloud subscriptions come with hosting, updates, and security included. On-premises involves separate licensing as well as infrastructure investment. For accurate pricing tailored to your organization’s needs and user count, contact us for a personalized quote.

Implementation timelines differ according to the complexity of your project. A simple implementation for a small business with standard requirements could take a couple of weeks. Mid-sized organizations with multiple modules, data migration needs, and integrations often need several months. Large enterprises or multi-national rollouts take longer due to localization, regulatory requirements, and change management efforts. Cloud implementations are usually faster because there’s no hardware set up involved. We offer a phased approach that includes assessment, design, configuration, testing, and deployment for seamless transitions.

Our implementation services cover your entire journey from planning to post-launch support! We begin with business analysis to understand your processes and goals. Our certified consultants manage the solution design, system configuration, and customization to fit your workflows. We handle secure data migration from legacy systems and develop integrations with your existing applications. We carry out user acceptance testing to make sure everything works fine before go-live. We offer thorough training (workshops and documentation). After deployment, we provide continuous technical support, performance monitoring and optimization services.

Absolutely. As a member of the Microsoft Inner Circle and a trusted Dynamics 365 partner, we have a track record of successfully implementing Business Central for industries and organizations worldwide. Whether you are a small business that needs a unified ERP or a growing company that is migrating from legacy systems, we customize our approach to your specific requirements. Our team handles everything from assessment and configuration to data migration, integrations, training, and ongoing support. We also specialize in multi-country and multi-entity deployments. Contact us to see how we can help transform your business operations.

Cloud Business Central includes built-in enterprise-grade security. Microsoft handles data encryption, threat protection, and compliance with ISO certifications and industry standards – all at no additional cost. Your data is stored in secure Azure datacenters with automatic data backups and disaster recovery. With on-premises, security becomes your responsibility. Your IT team needs to implement encryption, access controls, backups, and compliance with necessary certifications. Both options can be secure, but with cloud, you get to shift that burden to Microsoft, while on-premises requires dedicated internal resources.

Yes, integration is one of Business Central’s biggest strengths, especially in the cloud version. It connects seamlessly with Microsoft 365 apps like Outlook, Excel, and Teams for everyday productivity. Power BI integration provides real-time analytics and dashboards. Power Automate enables workflow automation across applications. You can extend functionality through thousands of apps on Microsoft AppSource. The cloud version supports easier integration than on-premises, as Microsoft continuously updates connectivity features. This unified ecosystem helps your teams work efficiently without switching between disconnected tools.

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