Make data-driven decisions, drive growth and build deeper relationships with Microsoft Dynamics 365 CRM. A cloud based and AI powered intelligent application which allows businesses to transform their CRM systems into a cohesive powerhouse.
However, harnessing the full potential of Microsoft CRM software can be tricky, which is where Intwo comes into the picture as a reliable Microsoft CRM implementation partner, helping you with a thoughtful, strategic implementation that aligns with your business goals.
Intwo offers a team of certified experts who turn complex business challenges into streamlined, scalable solutions that drive exponential growth for your business. They work in close collaboration with you to understand the current state of your business processes and design a risk free and cost-effective Microsoft CRM implementation approach that not only fits your business needs, but also delivers unmatched results.
Built on Microsoft’s secure cloud ecosystem, this power CRM application from Microsoft can be seamlessly integrated with other MS and third-party tools like Microsoft 365, Power BI, Azure, and much more. It offers unmatched flexibility, scalability, and connectivity, allowing businesses to manage their customer relationships with utmost efficiency. Here’s what you get when you move to Microsoft Dynamics CRM:
Manage leads, opportunities, and customer relationships efficiently with AI-powered insights. This powerful module from Microsoft Dynamics 365 helps businesses streamline sales activities, provide pipeline visibility, and improve forecasting accuracy.
Deliver personalized experiences and consistent support to your customers across all channels with Dynamics 365 customer service. This module empowers businesses to resolve issues faster, improve customer satisfaction, and centralize all service interactions in one system.
This intelligent module from Microsoft allows businesses to unify sales, resource planning, time tracking, and billing for their project. Easy to integrate and even easier to adapt, this module enhances collaboration between delivery and finance teams, making it perfect for project-based businesses.
This module is specially designed for businesses that utilize mobile workforces. Microsoft D365 field service allows businesses to integrate mobile access and IoT into their operations, allowing field workers to receive real-time updates and route optimization. This increases first-time fix rates and reduces operational costs in industries like utilities, telecom, etc.
Create personalized and multichannel campaigns, and nurture leads efficiently with Dynamics 365 marketing. This B2B tool helps turn engagement into revenue by seamlessly managing the alignment between marketing and sales teams. Some of the main features of this module are – email marketing, customer journey automation, lead scoring, and event management.
Yes, absolutely. Microsoft Dynamics CRM implementation services offered by Intwo cover end-to-end deployment of this cloud-based and AI-powered application. As a Microsoft CRM implementation services provider, we recognize that data migration is a crucial component of the implementation process, which is why our teams work closely with you to understand the current state of your systems and the amount of data to be moved. We implement industry best practices to ensure a seamless transition of data from your legacy systems to Microsoft CRM software. This includes data extraction, cleansing, transformation, and loading (ETL), by utilizing tools such as Azure Data Factory, and much more. Through a well thought out and planned process, we ensure minimal disruption to your business and maximum efficiency during migration to Microsoft 365 CRM.
Microsoft Dynamics CRM is a beneficial application for almost any kind of business with complex sales cycles and multi-stage customer interactions. Being an AI-powered and cloud-based application, Microsoft CRM 365 offers a well integrated and scalable solution to businesses looking to centralize their various disconnected processes. Regardless of which industry your business belongs to from Manufacturing and financial services to IT and logistics, you can benefit from Intwo’s Microsoft 365 CRM services.
With Microsoft 365 CRM, businesses get to streamline their operations, enhance collaboration between teams, and drive unmatched growth. This cloud based CRM solution from Microsoft unifies various processes and allows businesses to automate workflows, centralize customer data, and gain deeper insights for better decision making.
Yes, absolutely! One of the biggest advantages of migrating from your legacy CRM software to Microsoft CRM software is the extensive customization it offers. Whether you have separate sales, service, or marketing teams, or operate remotely from multiple locations, Microsoft 365 CRM ensures that all your business processes are connected on a single platform for better visibility. It helps you set up distinct business units with unique roles, access controls, and workflows to ensure each team has its own personalized environment while still sharing a unified CRM backbone.
As your Microsoft Dynamics CRM partner, we ensure that our Microsoft CRM suite is tailored to best fit the needs of your business, ensuring each solution aligns perfectly with your operational growth.
Yes, we can. Being a leading provider of Microsoft CRM 365 solutions, Intwo gives businesses the flexibility to integrate their existing applications and a wide range of systems on a single platform. So when you decide to make the move from your legacy systems to Microsoft Dynamics 365 CRM, you can do so without having to worry about giving up your favorite applications. Whether you’re using an ERP like SAP, Oracle, or Microsoft Dynamics 365 Finance & Operations, or need to connect your website, eCommerce platform, or custom applications, with Microsoft CRM 365 environment everything is possible.
We at Intwo offer a wide range of automation as part of our Microsoft CRM implementation services. Our expert Microsoft CRM program developers leverage the capabilities of Microsoft CRM software and Power Automate to help businesses build smart workflows tailored to their specific business needs like sales, marketing, and customer service. From automating lead assignments and follow-up reminders to emails and service ticket escalation, we help you with it all. By reducing the amount of manual work, we empower businesses to improve response times and drive consistency across the business.
Keeping your business data safe during and post migration is our top priority. Therefore as your trusted Microsoft CRM implementation advisors, we configure Microsoft CRM software with strict user permissions and field level security to ensure your sensitive data is always secure. We also leverage the enterprise-grade security features offered by Microsoft 365 CRM, such as encryption at rest and in transit, multi-factor authentication, and role-based access controls, giving businesses the confidence that their customer data is protected and managed responsibly.
There is no cookie-cutter answer to this as the timeline for a full Microsoft CRM implementation varies from business to business depending on a lot of factors specific to the business. Our experts work in close collaboration with you to understand the scope of the project, the complexity of your business process, etc. All of these factors together decide the average time of implementation. For smaller businesses or basic setups, it can be completed in as little as 4–6 weeks, while larger enterprise projects with integrations and advanced workflows may take several months.
To know more about the time taken for implementation or to discuss your requirements in detail, get in touch with us today.
Just like the time taken to implement Dynamics CRM, the cost of implementation also varies from business to business. Depending on the number of users, customization level, modules selected, and integration requirements, the cost of implementing Microsoft CRM solutions could vary for your organization. When you partner with a reliable Microsoft CRM implementation service provider like Intwo, you get transparent pricing and scalable modules that are tailored to your requirements. Whether you’re a growing business looking for affordable Microsoft CRM software or a large enterprise seeking a fully customized Microsoft CRM program, we tailor the solution and budget accordingly.
To learn more about our Microsoft Dynamics 365 CRM implementation services, give us a call today.
Yes, absolutely! One of the key advantages of Microsoft CRM software is scalability. This powerful cloud based CRM software is designed to grow with your business and adjust to the needs of your organization accordingly. Whether you’re expanding to new markets, adding more users, or introducing new departments and processes, with Microsoft CRM 365, you can do it all without having to add any new features or invest in any additional components. It allows you to add components such as Marketing, Field Service, or Customer Insights based on the needs of your business.
Yes, we do. As your trusted Microsoft Dynamics CRM implementation partner we offer comprehensive post-implementation support and training services. Once our experts have implemented everything, they provide hands-on user training, administrator enablement, and documentation tailored to your organization’s needs. We also offer ongoing support as part of our CRM implementation package, helping you with system monitoring, troubleshooting, and regular maintenance updates.