Managed Infrastructure Services
In today’s competitive world, agility is key. This requires ways to quickly adopt new technologies that provide competitive edge. With Infrastructure Services, we offer a comprehensive strategy to design and plan the migration to the Azure cloud, and continuous support and improvement of your Azure cloud.
We offer our customers a way to utilize the Microsoft Azure Platform for their application landscape. InTWO monitors and manages the underlying platform and provides a comprehensive SLA, backed up by an independent operational control (SOC) assurance report.
Why Opt for Managed Infrastructure Services
- Peace of mind – we take away the hassle of designing and running Azure.
- Efficiency – you benefit from the agility of cloud while lowering your TCO.
- Security – Microsoft Azure meets the highest standards in terms of safety, while our processes
- Expertise – with our years of Microsoft cloud experience and our Microsoft Gold Partner certification, you are ensured of the best technical support in the industry.
Standard Managed Infrastructure features
Monitoring
We monitor your environment with pro-active alerting to prevent issues from becoming critical and inform you of any issues.
Support
24/7 expert support team to resolve incidents and execute change request.
Azure Compute Management
Management of the Microsoft Azure virtual machine including updates, sizing, monitoring, etc.
Azure Network Management
management of the Azure connectivity (VNETs and subnets) to make sure it is safe and performant, including access control (e.g. Network Security Groups) and external connections (e.g. Express Route, load balancers, Site-to-Site or Point-2-Site).
Azure Storage Management
management of storage accounts, managed disks, and recovery vault to have sufficient data at the right cost level.
Backup
Backup of your virtual machine and your data as needed, including operational checks to safeguard your data. This way you can restore your data and never lose them.
Disaster Recovery
Assuring a redundant infrastructure in the same or another geography that safeguards your application continuity when an outage occurs.
Change Management
Assuring implementations of new customer needs as needed with control, speed and cost in mind.
Anti-Virus
Anti-virus and critical operating system patching and checking.
Access to Microsoft Premium Support
Access to Microsoft Premium Support where required to supplement the support available 24/7 from InTWO around the globe.
Subscription Management
IB Cloud designs, deploys, operates and supports your Azure subscription procured under the Microsoft Solution Provider (CSP) program.
Role Based Access Control
InTWO will take responsibility for rolling out and maintaining a secure environment for you, with least privilege and or time-bound access. In addition, we aid in defining appropriate roles, the mechanism to manage different roles and associated permissions.