Several organizations still operating with the legacy versions of Microsoft Dynamics AX are in the process of considering moving to Microsoft Dynamics 365. Such a decision necessitates the careful consideration of pros and cons across the various aspects involved in the upgrade. Fundamentally, the question such enterprises are facing is whether the costs – both monetary and operational – are worth the benefits. So, what exactly are the compelling arguments to invest in the upgrade? Let us consider some of the new features and functionalities Microsoft Dynamics 365 has to offer and why they are an improvement. From lowered capital outlay and customized cloud deployment, to replacing inherently cumbersome infrastructure, the benefits are many.
We live in an age in which technology is offering businesses considerable operational advantages as well as making those improvements available at a significantly reduced entry cost. Such a scenario results in a more level playing field and, consequently, further intensified competition. When it comes to platforms like Microsoft Dynamics 365, which offer agility in operations as well as synergistic alignment of processes, such advantages are considerable. Being able to streamline functions and reduce operating costs, while also delivering better quality of output, can have a transformative effect on any business. However, while the decision to adopt such a solution is intuitively compelling, enterprises that have an existing solution need to assess the gains they will make against the cost and disruption of the upgrade. While Microsoft actively recommends a cloud-based approach for the platform as the most transformative, Dynamics 365 offers the flexibility of a fully cloud-based solution, a hybrid solution and an on-site option. Many of the deployments in mid to large scale businesses are, in fact, cloud deployments that take advantage of shorter upgrade times, established industry precedents and available updates. Nevertheless, businesses with specific needs that are not cloud friendly at the moment, or those that prefer a more graded changeover process, can opt for hybrid or on-premises options as a short to medium term arrangement.
To address the most common concerns that accompany any upgrade, here are a few specifics that most new users are curious about, when it comes to the support their business – as well as individual users – receive as part of Dynamics 365.
Apart from the fact that mainstream support for Microsoft Dynamics AX has been phased out, there are several compelling reasons to upgrade to the Dynamics 365 option. The upgrade offers businesses a cloud-based solution that integrates all necessary CRM and ERP functions and supports standard existing tools, such as the entire MS Office suite etc. Dynamics 365 can be deployed as a completely web or cloud-based solution, as opposed to Dynamics AX, which is essentially a workstation optimized application, with some web based and mobile friendly features. Any version of a Dynamics 365 deployment is also significantly lowered in its infrastructure footprint. Here are a few important ways in which the upgraded solution is different to its predecessor:
It is incumbent on contemporary businesses to identify and deploy streamlined processes and decision making that is also empowered and effective. In an improvement for end-users and day-to-day operations, Microsoft has delivered a solution that not only improves on Dynamics AX, it redefines possibilities. To understand how Microsoft Dynamics 365 can help your business achieve optimal operational capacities and efficiencies, please reach out to us via our contact form.