InTWO CloudCARE is the foundation of our services. It’s a unique approach to deliver a variety of enterprise-grade cloud services, standardized, secure and consistent around the globe. Our CloudCARE is based on our vast experience and extensive Microsoft expertise.
InTWO CloudCARE combines industry-leading tools, proven methodology, the experience and expertise of our global people plus international compliance standards to make your journey to Microsoft Azure and Dynamics a world class experience – without limits.
Our CloudCARE Methodology
Assessment & Design
During the assessment and design phase, all necessary information is gathered and the solution will be detailed to finalise the scope of work for the deployment phase.
In the deployment phase the designed and approved solution will be implemented and after testing the solution will be hand over to the partner or directly to the customer.
Operation & Support
After customer acceptance, the operate and support phase starts; meaning the solutions pro-actively being managed, monitored and supported 24/7 to ensure the quality of service as defined in the CloudCARE SLA.
InTWO’s commitment is to keep their solutions up-to-date and optimized. During the monthly Service Delivery management calls practical improvements will be discussed to ensure the best possible cloud experience.
How InTWO CloudCARE Enables Your Business
- Always there – our experts are always there when you need them, ensuring the highest possible uptime and high-end security for your applications. Our expertise with Dynamics applications ensures a minimum 99.9% application uptime, financially backed and part of the industry-leading InTWO Service Level Agreement.
- Support that never sleeps – across our global offices CloudCARE support staff are monitoring applications and available 24/7/365. CloudCARE provides guaranteed response times for incidents and service requests, and operates with global access to Microsoft Premier support and engineering services when required.
- Peace of mind – specialized in business critical applications, InTWO CloudCARE provides peace of mind for projects and deployments of any complexity and size.
- Always a face to the name – InTWO has offices and people on the ground, working with you, in nine global offices.
- Choice and flexibility – With InTWO CloudCARE you can deliver Microsoft Dynamics, and other (business critical) applications on the platform that’s best for your business – it’s your choice of Microsoft Azure, public, private or hybrid cloud.
- At one with Microsoft Azure – CloudCARE controls Microsoft Azure costs by scaling consumption up and down to match system requirements, for the most cost effective Microsoft Cloud experience. That means no surprises in your invoice, and the best possible savings each month.