RGF Staffing Netherlands is one of the nation’s leading Human Resources services providers. Its numerous brands include Start People, Unique, ASA, USG Engineering, Technicum, USG Professionals and Secretary Plus. Its client base operates across a wide number of sectors – from government to technology; logistics to small and medium enterprises.
When it became clear that the company needed a high performant, future-ready, IT infrastructure, RGF Staffing began searching for a reliable solutions provider to help them migrate their entire suite of services to the cloud.
However, with a previous provider unable to migrate the environment they’d already established, RGF Staffing faced a dilemma: their entire staffing software platform needed to go live in just 8 weeks. Along with the migration was the need to support thousands of users each day, and process 20,000 pay slips every week; the pressure was on to find a capable managed services provider who could deliver the capacity, speed, security, and scalability that the business needed.
“What is unique about the service that InTWO provides is the combination of Navision and Azure knowledge and expertise. This was the golden combination that our previous provider couldn’t offer and why we ultimately chose InTWO.”
-Hetty Braam, IT Manager, RGF Staffing
RGF Staffing helps more than 100,000 people per year in the Netherlands to find and secure employment opportunities.
As part of a technology overhaul, RGF Staffing was in the process of adopting Mysolution staffing software – essentially the task was to replace costly siloed applications into one integrated staffing software solution, so that RGF Staffing could digitize all business processes and improve efficiency of all 1,500 of its skilled staffing agents within Microsoft Dynamics NAV (Navision).
While a number of its business units were actively using Mysolution, to deploy it at scale, broaden overall capacity, provide proper efficiency, and easily accommodate thousands of users each day without issue, RGF Staffing knew there was an urgency to partner with an Expert Managed Services Provider to migrate their servers to the cloud.
Microsoft Azure was the obvious choice. Not only would it allow RGF Staffing to accelerate their digital ambitions, they’d also be able to offer a best-in-class experience for both customers and candidates – helping RGF Staffing drive more profits too.
However, the current managed services provider did not have the essential Microsoft NAV in combination of Azure cloud capabilities to provide a 99.9% uptime guarantee. They needed a global services provider that had a proven track record with managing Dynamics NAV environments on Microsoft Azure. This was proving difficult as many providers either specialized in one or the other.
In terms of technical requirements, there was a necessity to migrate the production environments from the current business units from one managed service provider to another in just eight weeks and to scale up to 1,500 concurrent users in Microsoft Dynamics. This means that testing, validating, and sign off would need to be completed within this incredibly short timeframe, especially given the project’s scale.
With a large number of users waiting, go-live dates being postponed for the previous 9 months, and the fact RGF Staffing need to process about 20,000 salary slips every week, time was very much of the essence. Therefore, there was virtually no slack to defy the final go-live date.
RGF Staffing turned to InTWO to make sure everything happened on time, on budget, and in the way that it was supposed to. After a series of discovery workshops to better understand their landscape, InTWO began to create a time-critical deployment methodology to ensure RGF Staffing’s deadline could be met.
By introducing Azure DevOps, InTWO was able to give RGF Staffing additional functionality they didn’t have before – including the ability to increase capacity according to the number of users, reduce the amount of time taken to troubleshoot real-time data, and speed up other aspects of RGF Staffing’s systems and its governance and security. The first step was to design a cloud native architecture for Microsoft Dynamics NAV on Microsoft Azure, before deploying Azure SQL Databases, a Dynamics NAV Service Tier auto-scaling set, and Microsoft Azure Web Apps with Azure DevOps service.
The key to InTWO’s approach with its CloudCARE service: a combination of industry-leading tools, experience and expertise, international compliance standards, and a proven four-stage methodology:
With Azure DevOps, more time was taken to design and deploy the first Mysolution test environment compared to what you would anticipate in using the traditional methods without DevOps. This approach prevented more problems from occurring when the project actually went live, ensured that the performance guarantees were in place, and that the test environments used had watertight security and stability. However, the main advantage was that Azure DevOps allowed InTWO to deploy new Non-Production and Production environments with consistent quality in just four hours, instead of multiple days.
By choosing InTWO, RGF Staffing ensured their most important and business-critical applications had solid security, were high performant, and had 24/7 global support. In addition to expertise and skills, teamwork and collaboration were also fundamental to the project’s success. Once a week, both project teams would sit together and solve problems, helping make the single largest IT project in the history of RGF Staffing, thanks to InTWO, a complete success.
Ultimately InTWO provided RGF Staffing with a seamless transition and peace of mind. They slept better at night knowing the team was hard at work arranging and fixing things. InTWO continues to successfully manage RGF Staffing’s Mysolution Navision environment on Azure.